en English Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM European Services Strategy Unit : News and events : 2007 :Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM The report is critical of: * the unprecedented degree of secrecy in a public sector project. * the continual overuse of commercial confidentiality by the ISiS project team. * the lack of public consultation and public debate. * the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns. The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches. Dexter Whitfield, mail@centre-public.org.uk Adam Moran, adam@webarch.net European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland. SSP outsourcing PPP strategic service-delivery partnership ICT shared services privatisation council services customer access IBM HBS job creation Trade UnionsGovernment BodiesCommunity Organisations 2007 XHTML™ 1.0 The Extensible HyperText Markup Language (Second Edition) Level Double-A Conformance to Web Content Accessibility Guidelines 1.0 Cascading Style Sheets, level 2 Copyright © 1998-2008 European Services Strategy Unit text/html HTML 2007-08-23T12:48:58Z Created 2008-02-04T12:32:10Z Modified