http://www.european-services-strategy.org.uk/outsourcing-ppp-library/strategic-partnerships/itrs-retained-in-house-newcastle-city-counci/ The City Council decided not to proceed with a Strategic Partnership for ICT and related services following a procurement process and to undertake the work in-house. No Corporate Takeover of Council Services is by Newcastle's UNISON's ITRS Evaluation Team assisted by the Centre for Public Services. Part 1: In-House Capacity for Change Management – makes the case for an in-house solution. Part 2: BT Performance – describes the company's strategic blunders, outsourcing and investment record in the North East region. en Copyright © 1998-2012 European Services Strategy Unit 2008-03-28T20:19:45Z European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland. Dexter Whitfield outsourcing, partnerships, back-office services, ICT, PPP, PFI, affordability, refinancing, democratic accountability, risk, public sector, reconfiguring services, public services, best value, privatisation, value for money, public investment, procurement, facilities management, in-house services, two-tier workforce, public assets, corporate welfare, public goods, transaction costs, public sector comparator, public private partnerships, private finance, private finance initiative, SSP, strategic service delivery partnership, 2001-04-13T12:00Z 1 daily