http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/ Strategic Service-delivery Partnerships en Copyright © 1998-2008 European Services Strategy Unit 2006-11-27T11:53:36Z European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland. Chris Croome Strategic Service-delivery Partnerships daily 1 2001-04-13T12:00Z http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/ppp-briefing-strategic-service-delivery-partne/ This 20-page Briefing, commissioned by Northumberland, Durham and Northamptonshire UNISON branches, is a summary for elected members, staff and service users of the current evidence against SSPs and outsourcing of shared services projects It covers finance, savings and investment; accountability and transparency of JVCs; performance; risks levels; employment and job creation; and in-house capability to transform services. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2008-07-23T11:53:50Z Public Private Partnerships, Strategic Service-delivery Partnerships, SSPs, PPPs, outsourcing, shared services, employment impacts, two-tier workforce, joint venture company, ICT contract failures, procurement, commissioning, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/ppp-research-critique/ A highly critical assessment of the Audit Commission’s recent report, For Better, For Worse, on Strategic Service-delivery Partnerships. It finds ten fundamental flaws ranging from inadequate methodology, no evidence base, employment issues ignored, no audit of private sector investment and no comparison of an alternative in-house approach. The Commission’s claim that the information on which its findings are based is “commercially confidential” makes a mockery of transparency, performance management, democratic accountability and community engagement. The second section of the report uses quotes from the Audit Commission report to highlight the shortcomings in more detail. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2008-01-29T21:00:12Z SSP, PPP, Strategic Service-delivery Partnership, public private partnership, outsourcing, procurement, ICT, managed services companies, employment model, value for money, commercial confidentiality, regional business centre, public sector capability, democratic accountability, public sector comparator, contract management, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/southwest-one-lessons-and-new-agenda-for-publi/ Somerset County Council and Taunton Deane District Council signed a £400m Strategic Service-delivery Partnership contract with IBM in September 2007. The Joint Venture Company, Southwest One, is the first SSP to have a framework agreement to enable other local authorities and public bodies to obtain services bypassing the procurement process. It is also the first to potentially include a Police Authority as a partner (Avon and Somerset Police Authority negotiating to join the partnership) and the first to combine secondment with a 10-year assurance to staff in the founding authorities. This report exposes the unprecedented use of commercial confidentiality in the procurement process, identifies effective ways for UNISON to respond to the new agenda and ensure a good industrial relations framework in Southwest One. It also proposes regional and national public policy changes to improve the accountability and transparency of options appraisal and procurement processes. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2008-01-25T09:01:33Z IBM, procurement, commissioning, democratic accountability, shared services, PPP, SSP, marketisation, public interest, freedom of information, commercial confidentiality, secondment of staff, staff secondment, framework agreement, IBM, Mouchel Parkman, HBS, contract culture, contract governance, contract management, community engagement, impact assessment, Dexter Whitfield, scrutiny failure, democratic defiicit, joint venture company, options appraisal, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/somerset-isis-or-crisis-an-assessment-of-the-p/ The report is critical of: the unprecedented degree of secrecy in a public sector project; the continual overuse of commercial confidentiality by the ISiS project team; the lack of public consultation and public debate; the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns. The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2007-08-23T13:10:19Z outsourcing, IBM, strategic partnership, PPP, strategic service-delivery partnership, ICT and related services. Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/oldham-strategic-service-delivery-partnership/ Executive Summary of a detailed study into Oldham MBC's planned Strategic Service Delivery Partnerships with HBS and Mouchel Parkman. The key findings include: The job creation figures are highly questionable, many are not new jobs because they are part of planned major infrastructure projects in Oldham and Mouchel Parkman’s plan is to create a monopoly supply of professional and technical services. Despite the rhetoric, the contribution of the SSDP to community cohesion is minimal. The regeneration effect of a Business Centre is overstated. The SSDP will make a very limited contribution to Oldham’s economy. The SSDP is designed to meet the needs of the market rather than the strategic social and economic needs of Oldham – a point admitted by the Council’s advisers. (January 2007) Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2007-06-03T10:19:09Z strategic partnership, outsourcing, Oldham, employment, community cohesion, SSP, SSDP, privatisation, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/social-and-economic-audit-oldham-strategic-ser/ Assesses Oldham's planned Strategic Service Delivery Partnership and shows that the project falls well short of the targets and claims made for community cohesion, regeneration and job creation. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2007-01-24T17:07:16Z Oldham, strategic partnership, SSP, HBS, SSDP, Rochdale, community cohesion, job creation, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/the-flawed-options-appraisal-and-outline-busin/ Demonstrates major weaknesses in the appraisal methodology and Outline Business Case for a Strategic Service-delivery Partnership in Somerset county Council. Examines potential employment and local economy impact and makes the case for in-house/public sector collaboration options. Commissioned by Somerset County UNISON, September 2005. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2006-11-28T17:55:21Z SSP, strategic partnership, ICT, outsourcing, OBC, options appraisal, Copyright © 1998-2008 European Services Strategy Unit http://www.european-services-strategy.org.uk/publications/public-bodies/strategic-service-delivery-partnerships/social-economic-and-environmental-audit-of-sal/ The Social, Economic and Environmental Audit provided detailed evidence of the potential impact of a Strategic Service-delivery Partnership on the community, local economy, labour market and sub-regional economy. It included a detailed analysis of the residential location of staff and the impact of employment change. The report included an assessment of the proposals on community well-being and on particular groups in the community. In August 2001, the city council decided not to outsource services and to continue with its in-house improvement programme. Copyright © 1998-2008 European Services Strategy Unit en Dexter Whitfield 2006-11-28T17:30:43Z strategic partnership, outsourcing, ICT, information technology, community well being, Copyright © 1998-2008 European Services Strategy Unit