en English Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM European Services Strategy Unit : Publications : ESSU Reports for public bodies, trade unions and community organisations : Strategic Service-delivery Partnerships :Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM The report is critical of: the unprecedented degree of secrecy in a public sector project; the continual overuse of commercial confidentiality by the ISiS project team; the lack of public consultation and public debate; the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns. The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches. Dexter Whitfield European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland. outsourcing IBM strategic partnership PPP strategic service-delivery partnership ICT and related services. Community OrganisationsGovernment BodiesTrade Unions Strategic Service-delivery Partnerships XHTML™ 1.0 The Extensible HyperText Markup Language (Second Edition) Level Double-A Conformance to Web Content Accessibility Guidelines 1.0 Cascading Style Sheets, level 2 Copyright © 1998-2012 European Services Strategy Unit text/html HTML 2007-08-23T13:10:19Z Created 2008-12-05T14:46:34Z Modified