Contents of Shared Services in Britain report:
Part 1: Introduction and context.
Part 2: Transformation and public service reform.
Part 3: Models of public sector shared services in Britain.
Part 4: Examples of shared services.
Part 5: Costs and benefits.
Part 6: Employment models and impacts.
Part 7: Democratic accountability, governance and transparency.
Part 8: Principles and framework to assess proposals and impacts.
Part 9: Longer-term implications.
Part 10: A Strategic Framework for Shared Services.
Part 11. Recommendations.