ITRS Retained In-house – Newcastle City Council

The City Council decided not to proceed with a Strategic Partnership for ICT and related services following a procurement process and to undertake the work in-house. No Corporate Takeover of Council Services is by Newcastle’s UNISON’s ITRS Evaluation Team assisted by the Centre for Public Services. Part 1: In-House Capacity for Change Management – makes the case for an in-house solution. Part 2: BT Performance – describes the company’s strategic blunders, outsourcing and investment record in the North East region.