Highway services in London Borough of Ealing

The Council will return to in-house in March 2011 when the Mouchel contract expires. A comprehensive service review identified potential opportunities for efficiencies and cost savings. The review focused on how improvements could be achieved in service quality, cost and customer satisfaction. A cost/benefit analysis concluded that the restructuring proposals “will generate an overall gross saving to the Council of approx £900,000 per year from 2012 rising to £934K in 2014/15. The savings arise purely from being able to deliver the same or better level of service with less staff and not having to pay a profit mark up” The Cabinet agreed to in-source the service. Staff will transfer back to the Council in March into a new staffing structure with 60 posts. Copies of the Cabinet Report and Cabinet Minutes (20 July 2010, see Item 34)