A detailed handbook for Tender Evaluation in white collar, professional and manual services (March 1994 – 78 pages). Contents: Preparing for tender evaluation. Trade union and user role in tender evaluation. Balancing quality and price. Compliance with specification and contract conditions. Technical and quality assessment. Evaluation matrix. Environment assessment. Financial assessment. TUPE policy. Contract decision. Technical and quality assessment. Best Practice: Accounting for all the costs and benefits.